Shipping & Policy
By placing an order with A Nice Bite, you acknowledge and agree to the shipping, allergen, cottage-food, and refund information below.
Shipping
Every cookie is baked fresh, individually heat-sealed, and carefully packaged before leaving our kitchen.
Processing and shipping estimates shown on our website or provided in an order confirmation are estimates and are not guaranteed delivery dates.
Once a package has been accepted by the shipping carrier, delays, loss, theft, or transit damage may occur outside our direct control. If there is a problem with your shipment, notify us promptly at anicebites@gmail.com so we can review the tracking information and assist with any available carrier claim process.
If a package or its contents arrive damaged, contact us within 24 hours of delivery. Keep the shipping box, shipping label, products, and all packaging materials, as the carrier may require them for inspection.
Reporting a shipping problem does not automatically guarantee a refund or replacement. Claims and available resolutions are handled according to our Refund and Returns Policy.
Customers are responsible for providing a complete and accurate delivery address during checkout.
Allergens
Our cookies contain wheat, eggs, milk (dairy), and soy.
Some products contain or may contain peanuts, tree nuts, sesame, and other common food allergens. All products are prepared in the same home kitchen and with shared equipment.
Although reasonable care is taken during preparation, we cannot guarantee that any product is completely free from cross-contact with allergens.
Customers with food allergies or dietary concerns should review the ingredient and allergen information provided for each product before placing an order.
A Nice Bite cannot guarantee that its products are suitable for individuals with severe food allergies.
Cottage Food Notice
This product was produced in a home kitchen not inspected by a health department that may also process common food allergens. If you have safety concerns, contact your local health department.
Returns & Refunds
Because our cookies are freshly baked, made to order, and perishable, we do not accept physical returns or exchanges.
All sales are final except for verified incorrect or missing items, qualifying order fulfillment problems, approved shipping claims, or circumstances in which a refund is required by applicable law.
Requests to change or cancel an order are not guaranteed once preparation, baking, packaging, or shipping has begun.
If there is a problem with your order, contact us within 24 hours of delivery at anicebites@gmail.com.
For complete information about damaged, incorrect, missing, delayed, lost, stolen, or undeliverable orders, please review our Refund and Returns Policy.
Cookie Care
Keep cookies sealed until you are ready to enjoy them.
After opening, store cookies in an airtight container in a cool, dry place. Avoid prolonged exposure to direct sunlight, excessive heat, or moisture.
Best Enjoyed
For that fresh-from-the-oven experience:
Microwave:
- Heat for 10-15 seconds depending on your microwave.
Oven:
- Bake at 300°F (150°C) for 3-5 minutes.
Warm, gooey, and absolutely worth it.
Storage
Our cookies are baked fresh to order and taste their absolute best within 5–7 days when stored in an airtight container at room temperature.
For a longer shelf life:
• Refrigerator: up to 2 weeks
• Freezer: up to 3 months
If frozen, simply thaw at room temperature before enjoying.